Due to the nature of our herbal and wellness products, all sales are final. We do not accept returns or exchanges for safety and hygiene purposes.
If there is a concern with your order—such as a damaged item or shipping error—please reach out to us within 7 days of delivery at support@faithandroots.com with your order number and a photo of the issue. We’ll do everything we can to make it right.
Refund Policy
We offer a 100% satisfaction guarantee on any product that arrives damaged or defective. If approved, refunds will be issued to the original payment method.
Lost or Stolen Packages
Faith And Roots is not responsible for lost or stolen packages marked as “Delivered.” We recommend reaching out to your local postal service to file a claim. However, we are happy to assist in any way we can.
Questions?
If you have any questions about shipping, delivery, or returns, please don’t hesitate to contact us at info@faithandroots.com. We’re here to serve you.
